On Jan 25, 2015 by Sandra R. from South Bend, Indiana (Customer)
Do not buy this product. It was horrendous to install and the electrician who tried gave up after 4 hours. No directions included. Had to google the manufacturer and still could not get much help. Customer service was also poor. We installed the light fixture ourselves and had much trouble installing the arms. We get a little nervous whenever there is a breeze in the house.
On Nov 17, 2014 by MICHAEL H. from Exton,, Pennsylvania (Customer)
Stunning, beautiful. Notes: Tedious to put together but worth it. The arms do not secure tightly but this is by design. Do not turn the allen bolts flush with arms. In the canopy there us a clever check valve for raising / lowering / releasing the cable for height adjustment -- simply pull / push cable up to raise. To lower, push on threaded stem with finger nails or tool to release cable / lower. Use dimmer for great effects. Love it!
On Jul 25, 2013 by Soledad L. from Chicago, Illinois (Customer)
I bought the Sergei lamp last year and had it installed by an installer recommended by lightology. The lamp looks great but it is really poor quality. The light bulls get unscrewed easily so I constantly need to go and screw them back on. I am constantly afraid that they will come off and hurt someone. Also some lightbullbs can't get screwed properly so they don't turn on with the rest. I am very disappointed with this product
On Nov 01, 2012 by Tiffany W from Las Vegas, NV (Customer)
Love the design, but at 600 watt you must have a dimmer