Oct 26, 2021

The idea of this mirror is great. Mine arrived with a blemish in the frosted band and the edge of the mirror was poorly cut so that it refracted light on one spot along the edge. I contacted lightology, was told they could replace the glass (GREAT) because it was an oversized item I arrived at the shipping dock to load it and was given a $3000 COD invoice. That's just Great!

Nov 26, 2015

I don't often post reviews, but I felt I had to for such an epic failure. We purchased three mirrors from the Electric Mirror Company. Two of them had built in diffusers. These act as a box around the florescent bulbs to prevent them from being exposed on the sides of the mirrors. The mirrors protrude from the wall and without the diffusers, the bulbs would remain exposed.
The two smaller mirrors with the built in diffusers work well. For our larger more expensive mirror, we had to purchase diffusers separately. The mirror with the diffuser add on had exposed florescent bulbs on the sides when delivered. Once mounted on the wall, the florescent bulbs are exposed and are the first thing you see when you enter the bathroom.
At first Electric Mirror didn't sent the diffusers (this was red flag one). When I contacted our sales person she first said we hadn't ordered them (red flag two). When I produced our sales receipt for the mirrors with the diffusers she contacted Electric Mirror.
They shipped us four clear panels, installation bars to join the panels to the mirror and instructions. The instructions were red flag number three. Ikea offers more guidance. The installation bars have fewer holes than the bars meant to connect to the mirror. In addition, the bars can not be physically connected to the mirror as the instructions appear to recommend. We have had two contractors, two craftsmen, one plumber and two electricians spend hours trying to install the diffusers. All have reached the same conclusion: the diffusers can not be attached. This leads us to believe that the product was not intended to have diffusers, in which case we would not have purchased, or that the product is defective. We have been in contact contact with the company. We have even spoken with an engineer to explain the problem. Electric Mirror has refused to remedy the problem. I post this as a warning. This was an expensive item, but it does not come with diffusers and instead leaves exposed raw florescent bulbs. If you are considering purchasing you should know this. Ask if the diffuser is built in, if not DO NOT PURCHASE.

Aug 21, 2013

This is a fantastic mirror. I have no idea how long Electric Mirror has been available outside the hospitality industry, but I say it's about time! All of their products are great quality. This is my new "go-to" lighted mirror brand for my clients.

Jun 30, 2013

Pricey but worth it. This mirror gives my bathroom such a clean and modern design. The lighting is great and perfect for putting makeup on, I LOVE it.

May 25, 2013

a great product but why so expensive?